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How to Change your Address

With online banking, edit your contact information at any time from the convenience of your home.
 

In this article, learn how to quickly change your address through online banking. This will redirect all mailing – including paper statements – to your new address.

If you don’t have an online banking account, learn how to enroll here.

 
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To Change Your Address
You can change the address on file under your Alltru account at any of our branches, through online banking (see below), using video banking services, or by calling us at (636) 916-8300.
 
Online Banking Instructions
 

Step 1: Log into your online banking account.

Step 2: Once in the dashboard, locate your profile on the top right and select Settings from the dropdown menu.

Online banking screenshot of Username on top right showing three dropdown options: Messages, Settings, and Log Out. Orange box is highlighting the Settings option.

Step 3: Click the Contact Info tab under Settings.

Online banking screenshot of Settings page with orange box highlighting the Contact Info tab

Step 4: Under Contact Info, you can manage all your contact information including your address, phone number, and email address. Select the edit button (see image below) next to the address you’d like to change.

Online banking screenshot of Settings page under Contact Info tab. Orange circle highlighting the edit pencil icon on right hand side.

Step 5: Once the address is updated, select Save.

Online banking screenshot of Settings page under Contact Info tab. Orange box highlighting Save button after updated address information is entered.

Step 6: Next, you’ll be asked to verify your identity by sending a code via text, email, or call. In this example, the code was verified by phone number.

Choose from Text, Email or Call Verification and select 'Send Code' button. Screenshot is of verification code sent via text. Then, verification code is entered into online banking screen and approved.

Once the verification is approved, you’re all set! Feel free to Contact Us with any questions regarding your account.

 
Mobile Banking Instructions
 

Step 1: Log into your account on the Alltru CU App.

Step 2: Select More from the menu at the bottom of the screen.

Mobile banking screenshot with an orange box highlighting the More option from the bottom menu

Step 3: Select the Settings option below the Utilities menu.

Mobile banking screenshot with an orange box highlighting the Settings option under the Utilities menu

Step 4: Under the Settings page, select Contact.

Mobile banking screenshot with an orange box highlighting the Contact option under the Settings page

Step 5: On the Contact page, you can manage all your contact information including your address, phone number, and email address. Select the address you’d like to change.

Mobile banking screenshot of Contact page with an orange box highlighting the Address information

Step 6: Once the address is updated, select Save Address. Please note that you may be asked to verify your identity.

Mobile banking screenshot of Edit Address page with an orange box highlighting the Save Address button
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