With online banking, edit your contact information at any time from the convenience of your home.
In this article, learn how to quickly change your address through online banking. This will redirect all mailing – including paper statements – to your new address.
If you don’t have an online banking account, learn how to enroll here.
To Change Your Address
You can change the address on file under your Alltru account at any of our branches, through online banking (see below), using video banking services, or by calling us at (636) 916-8300.
Online Banking Instructions
Step 1: Log into your online banking account.
Step 2: In the dashboard, click on your profile in the top right corner. From the dropdown menu, select Settings.
Step 3: Click the Contact Info tab under Settings.
Step 4: Under Contact Info, you can manage all your contact information including your address, phone numbers, and email addresses. Select the pencil edit button (see image below) next to the field that you’d like to change.
Step 5: Once you update the address, select the green Save button from the bottom of the screen.
Step 6: Next, you’ll be asked to verify your identity by sending a code via text or call. In this example, the code was verified by phone number.
Once the verification is approved, you’re all set! Feel free to Contact Us with any questions regarding your account.
Mobile Banking Instructions
Step 1: Log into your account on the Alltru CU App.
Step 2: Select More from the menu at the bottom of the screen.
Step 3: Select the Settings option below the Utilities menu.
Step 4: Under the Settings page, select Contact.
Step 5: On the Contact page, you can manage all your contact information including your address, phone numbers, and email addresses. Select the field that you’d like to update.
Step 6: Once you update the address, select the green Save Address button. Please note that you may need to verify your identity.
