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How to Make a Loan Payment

We believe making payments on your loan should be easy and hassle-free. That’s why we give you a number of free ways to make your monthly payment.

   
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Automatic Transfer

Set up automatic transfers through online banking for no additional fee. This allows you to set up a recurring transfer from an Alltru account or external account and automate your loan payments. Receive a 0.25% discounted rate using automated payments.

To receive a 0.25% rate reduction, contact a member representative to set up automatic payments.

   
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Online Banking

Internal Transfer – Initiate an internal transfer using online or mobile banking. Transfer funds manually from any Alltru account.

External Transfer – Initiate an external transfer using online or mobile banking. Learn how to add your account at another financial institution. Setup will take 1-2 days.

These options are free and can be done one-time only or as a recurring transaction.

Learn how to enroll in online banking or how to download the Alltru Mobile Banking app.

   
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Bill Pay

You have the option to use the Bill Pay service at another financial institution and add your Alltru loan as a payee. This is free and can be done one-time only or as a recurring transaction.

   
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Mail

Mail your payment to us:

Alltru Credit Union
1232 Wentzville Parkway
Wentzville, MO 63385
   
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In-Person

Drop off your payment at any Alltru branch or any CO-OP shared branch location. If outside of business hours, payment can be placed in the Night Drop box to be processed the next business day.

   
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Payment Portal

You will need:

Payment method (Card information or Routing/account number)
Loan information
Member number

Make an online payment here. Once in the payment portal, select Loans & Credit Cards then Make a Loan Payment. Next, scroll down to Make an Online Payment Here. $8.50 convenience fee applies.

Here’s how to locate your Loan ID to make online payments.

   
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Call Us

Automated – Reach our automated phone system at 636-916-8300 and select 3. From there, you’ll be asked to enter your account information and make a loan payment.

Speak to a Staff Member – Call our member support center at 636-916-8300 and then select 0 to get in touch with a staff member who can process your loan payment.

$8.50 convenience fee applies.

   
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Mortgage Payment

Pay your mortgage, check your loan balance, and more with easy online mortgage account access.

 

Can’t pay your bill? We can help.

If you are struggling to make your Alltru Credit Union loan payments, please let us know.
Do not stop paying your bills – we can only help if you reach out to us.

Email us at at WeCanHelp@alltrucu.org, call us at (636) 896-8215, or chat with us online during our normal business hours.

Our Account Resolutions team can help you make a plan to deal with your financial challenges – including refinancing or consolidating your debt from other institutions. We will help you create a better tomorrow.


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