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1st Financial is now Alltru Credit Union. Welcome!

Wherever you go, you are protected.

Introducing Alltru’s Zero Liability fraud policy.

Now when you use your Alltru Credit Union Visa card to shop (in person or online), your money is safe. That’s right, even if someone steals your credit card number, you will pay nothing for fraudulent activity – no matter where the activity occurs.

Shop safely online with your Visa card.

Visa takes online security very seriously. The Zero Liability policy is one of the many ways that Visa protects you when you shop online.1

Visa Secure enhances online shopping safety and security when you use the Visa Secure app. It’s safe and easy to use. If you see transactions that you do not recognize, you can use the app to report transactions or call the toll-free number on the back of your card. For more information on the exact definition of unauthorized transactions, consult your cardholder agreement. Learn more about Visa Secure. 

In addition, Visa also provides added protection to cardholders who shop online, by phone or mail, through the Visa E-Promise. The Visa E-Promise assures cardholders that if they have tried and have been unsuccessful in resolving a dispute with an online, phone order or mail order merchant, they can contact their Visa card issuer directly to help resolve the credit card charge in question.2

If you spot fraudulent activity on your Alltru Credit Union Visa credit card, please contact us immediately at (636) 916-8300.